Document Intelligence Platform — Commercial Insurance Firm
3-5hr→40m
Per-submission processing time
10d→2d
Average submission-to-decision cycle
94%
Field extraction accuracy on held-out set
$1.1M
Annual analyst time reclaimed
The Challenge
A commercial insurance firm manually reviewed 1,200+ submission documents monthly to extract key risk data for underwriting. Each submission took 3–5 hours of analyst time, creating a 10-day processing backlog and limiting the underwriting team's capacity to grow the book.
What We Built
We built a custom document intelligence platform trained on the firm's proprietary submission library — extracting 60+ structured data fields, classifying submission risk tier, flagging data quality issues, and pre-populating the underwriting system. Built on a fine-tuned document understanding model with a human-review interface for low-confidence extractions.
“The platform processes what used to take a full analyst day in under an hour. Our underwriters review outputs instead of producing them.”
— Head of Underwriting Operations
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